Privacy Policy

Laidoner Renhold AS is the data controller for personal data processed in connection with the website and our customer communication.

Contact: (add email/phone) • Address: (add address)

We collect information you provide when contacting us, such as name, phone number, email address, address, and details about the service you need.

We may also collect technical data when you visit the website, such as IP address, browser type, device type, and pages visited (depending on which analytics/logging solutions are enabled).

We process personal data to:

• respond to requests and provide cleaning services

• agree on timing, scope, and practical delivery

• provide customer support and quality follow-up

• ensure secure website operations and prevent misuse

Processing is based on one or more of the following legal bases:

• Contract: necessary to enter into or perform a contract

• Legitimate interests: to operate, secure, and improve our services

• Consent: where required (e.g., certain cookies/marketing)

• Legal obligation: where retention is required by law (e.g., accounting rules)

We do not share personal data unless necessary to deliver the service or required by law.

We may use processors (vendors) for website hosting, email, or IT services. Where required, we use data processing agreements, and vendors may only process data under our instructions.

We keep personal data only as long as needed for the purpose it was collected, or as long as required by law.

Inquiries that do not lead to a customer relationship are typically deleted after a reasonable period. Customer data may be retained longer for follow-up, history, and documentation.

The website may use cookies for technical functionality, and possibly for statistics/user experience improvements if such solutions are enabled.

If we use cookies beyond what is strictly necessary, we will request consent where required.

You have the right to access, rectify, delete, restrict processing, and data portability where applicable. You may also object to processing in certain cases.

If processing is based on consent, you can withdraw consent at any time.

Contact us if you want to exercise your rights.

We protect personal data through appropriate technical and organizational measures, and restrict access to those who need it to perform the work.

We continue to develop the website. If we introduce new features that involve additional processing of personal data (for example booking solutions, a customer portal, or a newsletter), we will update this Privacy Policy before those features go live.

We may update this Privacy Policy when needed. For significant changes, we will make it clear on the website.